The short version.
The full rates are on the pricing page. How we bill, respond and hand off is on the plain-English terms.
Help desk, on-site, and the messy stuff between.
Senior-led support
When something breaks, you reach a senior engineer who already knows your setup.
Remote or on-site
Most things we fix remotely in minutes; when hardware needs hands, we come to you.
Networking & Wi-Fi fixes
Dead zones, dropped connections and slow speeds, diagnosed and solved.
Device setup
New computers, printers, phones and peripherals configured and working.
Home Wi-Fi projects
Whole-home Wi-Fi is separate project work. See Home Wi-Fi.
Honest advice
Sometimes the fix is free and over the phone. We'll tell you when it is.
Help when you need it
"Besnik deeply understood our needs, documented a clear technical plan, and executed high-quality work within his estimated timeline. He made the entire process smooth from start to finish."
"The Novaj Tech team is knowledgeable, responsive, trustworthy, and patient, exactly what we value most when keeping our critical systems running. We couldn't ask for more."
"Our office Wi-Fi was a constant headache, slow, spotty, video calls dropping. Besnik diagnosed it, explained everything clearly, and had us running fast and stable in no time. The difference is night and day."
Tired of only calling when something breaks? Managed IT covers all of this on a monthly plan from $995, so problems get prevented, not just fixed.
Explore Managed ITLet's make sure we're a fit, both ways.
You see how we work. We see if your office is a fit.
Offices with 5 to 50 people in NY, NJ and CT. Book a call.
Rated 5.0 on Google · Pelham, NY · (914) 714-4312