How we work with you.
Monthly Managed IT with security built in, plus projects when you change or grow.
Managed IT
Flat monthly care for commercial offices
- ✓Monitoring 24/7 on covered systems
- ✓Patching, security basics, and backup oversight
- ✓Help desk during business hours; emergencies escalated
- ✓Microsoft 365 day-to-day admin and vendor coordination
- ✓One flat monthly rate after a short assessment (no package ladder)
Security included
Huntress-backed identity, email, and endpoint protection inside Managed IT
- ✓MFA and identity hardening for Microsoft 365 / Google
- ✓Email filtering and safer defaults
- ✓Huntress MDR on covered machines
- ✓Backup job verification and restore-test cadence
- ✓Included with Managed IT, not a separate upsell
Projects
Scoped, one-time work when the office changes
- ✓Business networking and Wi-Fi
- ✓Office build-outs and moves
- ✓Cameras and access control
- ✓Business phones
- ✓Home Wi-Fi as a project only (not monthly coverage)
Rated 5.0 on Google by local businesses. Discovery goes both ways: you see how we work, we see if we're a fit.
IT services, under one roof.
From the helpdesk ticket to the firewall, the new-hire laptop to the office move. We own it all, so nothing falls through the cracks.
IT Support
Fast, friendly help desk. A real engineer, no scripts or hold music.
ExploreCybersecurity
Threat protection, email & identity security, and team training.
ExploreBusiness Networking & Wi-Fi
UniFi Wi-Fi, switching and cabling for offices. Designed, installed and managed, no dead zones.
ExploreHome Networking & Wi-Fi
Whole-home UniFi Wi-Fi for houses. Mesh from $2,500 or wired, tested room by room.
ExploreMicrosoft 365 & Google Workspace
Licensing, MFA, mailboxes & day-to-day support for both suites.
ExploreBackup & Recovery
Restore-tested backups so a failed drive is a non-event.
ExploreVoIP Business Phones
Cloud phone systems that ring at your desk, laptop, or pocket.
ExploreSurveillance & Access Control
UniFi Protect cameras and door access, installed and managed.
ExploreBuild-Outs & Moves
New space or a move? We design and wire it before day one.
ExploreWhat working with us looks like.
Four steps from first call to fully managed. No drawn-out sales process, no disruption to your team, just a clean handoff to people who've got it from here.
Discovery call
A relaxed call that goes both ways. We learn your business; you decide if we're a fit. No pressure, no obligation.
Assessment & plan
We map your whole environment, what's working, what's at risk, and come back with a clear plan and a clear next step.
Onboard & secure
We take the keys: monitoring, MFA, backups, patching and documentation, rolled out with zero disruption to your team.
Watched & maintained
Day-to-day support plus Monitoring 24/7. We handle the IT; you get back to running the business.
Friday bring-up for an AI office near Union Square.
Founder-led IT that treats your systems like our own.
No faceless help desk. You work with the founder on a flat monthly plan. Monitoring 24/7. Support during business hours; emergencies escalated. About Novaj Tech.
Founder-led
You work with the founder directly, not a call-center queue or a rotating cast of juniors.
One flat monthly rate
Predictable billing that covers your whole environment, no surprise invoices when something breaks.
Watched 24/7
Monitoring 24/7 catches most issues before you ever feel them. Your systems stay up; we handle the rest.
A good fit, both ways
The discovery call goes both ways. We're selective about who we take on, so every client gets our best.
"As the head of IT operations for our company, I entrusted Besnik with a comprehensive network reset. He executed flawlessly and minimized downtime to our daily operations, faster speeds, greater reliability, and enhanced security. His technical proficiency and clear communication make him invaluable to any organization."
"Novaj Tech was quick and efficient getting us back into our servers. Besnik was knowledgeable and well-spoken, he's managing and maintaining our office networks now. Great team and very professional."
"From the planning and budgeting stage to the install, Besnik was responsive, patient, and efficient. He took the time to explain things and was always on time. I couldn't have asked for a better experience."
"Besnik deeply understood our needs, documented a clear technical plan, and executed high-quality work within his estimated timeline. He made the entire process smooth from start to finish."
"The Novaj Tech team is knowledgeable, responsive, trustworthy, and patient, exactly what we value most when keeping our critical systems running. We couldn't ask for more."
"Our office Wi-Fi was a constant headache, slow, spotty, video calls dropping. Besnik diagnosed it, explained everything clearly, and had us running fast and stable in no time. The difference is night and day."
"The Wi-Fi at my office wasn't working properly. Besnik came quickly and fixed the entire system. We haven't had a single problem since. Amazing service."
"In under three hours he upgraded our entire network and migrated 20+ devices automatically. I'm sure there are less expensive consultants, but his work ethic and attention to detail make him worth every single penny."
"I went through five different technicians to compare knowledge and price. Besnik was, hands down, the best. He hardwired six TVs through the walls and took the time to teach me how to manage my own network. 10/10."
Industries we know well.
Medical, legal, accounting, and more. Each industry page gets into the tools and risks that matter.
Not on the list? We probably still fit, just ask.
Questions, answered straight.
No jargon, no runaround. If yours isn't here, ask us directly. You'll get a real answer.
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